Battery Care and Charging
The battery is the most expensive part of an electric bike. A few habits meaningfully extend its usable life.
Everyday charging
- Use only the charger supplied or approved by the manufacturer for your battery.
- Charge indoors at normal room temperature, on a hard, non-flammable surface.
- Unplug once charging is complete rather than leaving the battery on the charger indefinitely.
- Avoid routinely running the battery to zero. Frequent partial charges are gentler than repeated deep discharges.
- Keep the charging port and contacts clean and dry, and never charge a wet battery.
Cold weather
Lithium batteries deliver less usable capacity as temperature drops, and charging a very cold battery can cause lasting damage. Bring the battery indoors, let it reach room temperature, then charge. Store it indoors between rides rather than leaving it on a bike in an unheated garage. Plan winter rides around a shorter range than the claimed figure.
Hot weather
Heat is equally hard on cells. Do not leave the battery in a parked car, in direct sun, or against a hot surface. Let a battery cool after a hard ride before charging it.
Long-term storage
For storage of several weeks or more, follow the manufacturer’s recommended storage charge level for your specific battery — commonly a partial charge rather than full or empty. Store in a cool, dry indoor place, and top up periodically according to the manual so the pack does not fall into deep discharge.
Cleaning
Wipe the frame and battery with a damp cloth. Never pressure-wash an electric bike and never submerge the battery, motor, display or connectors. Dry the bike after wet rides, particularly after riding on salted roads.
Warning signs — stop using the battery
- Swelling, bulging or a distorted case
- Punctures, cracks, or damage after a hard drop or crash
- Unusual smell, smoke, hissing, or heat that is not normal for charging
- A charger that behaves inconsistently or a battery that will no longer hold charge
Move the battery to a safe, non-flammable location away from anything that can burn, do not attempt to charge or repair it, and contact us for guidance on warranty and disposal.
Recycling
Lithium batteries must not go in household waste or curbside recycling. Take end-of-life packs to an approved battery recycling drop-off point. Contact us if you need help identifying an option in your area.