Ray Electric Bikes sells privacy policy to riders across the United States, shipped from our store in Irvine, California. Below you will find clear, practical guidance on privacy policy.
Privacy Policy
Last updated: on publication. This policy explains how Ray Electric Bikes handles personal information collected through rayelectricbikes.com.
Information we collect
- You give us: name, billing and shipping address, email, telephone, order contents and messages you send us.
- Payment: card details are entered directly with our PCI-compliant payment processor. We receive confirmation and limited details such as the last four digits, never the full card number.
- Automatically: IP address, device and browser type, pages viewed and referring site, collected via cookies and similar technologies.
- Account data: if you create an account, your login credentials in hashed form, order history, wishlist and saved addresses.
How we use it
To take and fulfill orders, arrange delivery, process payments and refunds, provide customer support, handle warranty and returns, prevent fraud, meet legal and tax obligations, improve the site, and — where you have opted in — send marketing email.
Who we share it with
Service providers acting on our instructions: payment processors, shipping carriers and freight companies, the finance provider if you use financing, email and analytics providers, our hosting and IT providers, and manufacturers where a warranty claim requires it. We also disclose information where the law requires it. We do not sell your personal information.
Cookies
See our Cookie Policy for what we set and how to change your choices.
Retention
Order and tax records are kept for the period required by law. Marketing data is kept until you unsubscribe. Account data is kept while the account is open.
Your choices and rights
You may request access to, correction of or deletion of your personal information, ask us to stop marketing to you, and — depending on your state of residence — exercise additional rights such as opting out of targeted advertising. Contact us using the details on our Contact page. We will not discriminate against you for exercising a privacy right.
Security
The site uses HTTPS throughout, access to customer data is restricted, and payment data is handled by a PCI-compliant processor. No online service can be guaranteed completely secure.
Children
This site is not directed at children under 13 and we do not knowingly collect their personal information.
Changes
We will post any update on this page with a revised date.
Privacy Policy from Ray Electric Bikes
Ray Electric Bikes LLC is a family-run store in Irvine, California. We sell privacy policy to riders across the United States. Because we check every build by hand, you get a bike that is ready to ride. Also, every order keeps its full manufacturer warranty.
Talk to a real person about privacy policy
First, tell us how far you ride each day. Then we suggest privacy policy that suit your route, your budget and your storage space. Finally, we confirm delivery timing before you pay. You can also browse our full range, the brands we stock and our buying guide.
Ride safely and charge safely
Always wear a helmet and follow your state and local rules. In addition, charge indoors with the charger supplied. For general rider guidance we follow the CPSC bicycle safety guidance. Therefore our advice matches national safety standards.
Contact us about privacy policy
Call +1 213-657-0405 or email Info@rayelectricbikes.com. Visit us at 3800 Barranca Parkway, Suite J, Irvine, CA 92606. We answer every question about privacy policy, before and after you buy.
