Secure online checkoutNationwide U.S. deliveryCustomer support availableManufacturer warranty on eligible models

Ray Electric Bikes sells contact us to riders across the United States, shipped from our store in Irvine, California. Below you will find clear, practical guidance on contact us.

Support

Contact Us

Questions before buying, help with an order, warranty support or parts fitment.

REQUIRED BEFORE LAUNCH: Still required: your published business hours and the response time you can consistently meet.

Talk to us

Telephone: +1 (213) 657-0405

Email: Info@rayelectricbikes.com

Address: Pedego Electric Bikes Irvine, 3800 Barranca Parkway, Suite J, Irvine, CA 92606, United States

Business hours: REQUIRED BEFORE LAUNCH

Expected response time: REQUIRED BEFORE LAUNCH — publish only a target you can consistently meet.

Before you write

  • Order questions: have your order number ready.
  • Parts fitment: tell us the exact model and model year.
  • Warranty: include photos or video of the issue where possible.
  • Returns: read the Return and Refund Policy first.

Order status is also available on the Track Your Order page.

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Contact Us – Ray Electric Bikes, Irvine California

Contact Us from Ray Electric Bikes

Ray Electric Bikes LLC is a family-run store in Irvine, California. We sell contact us to riders across the United States. Because we check every build by hand, you get a bike that is ready to ride. Also, every order keeps its full manufacturer warranty.

Talk to a real person about contact us

First, tell us how far you ride each day. Then we suggest contact us that suit your route, your budget and your storage space. Finally, we confirm delivery timing before you pay. You can also browse our full range, the brands we stock and our buying guide.

Ride safely and charge safely

Always wear a helmet and follow your state and local rules. In addition, charge indoors with the charger supplied. For general rider guidance we follow the CPSC bicycle safety guidance. Therefore our advice matches national safety standards.

Contact us about contact us

Call +1 213-657-0405 or email Info@rayelectricbikes.com. Visit us at 3800 Barranca Parkway, Suite J, Irvine, CA 92606. We answer every question about contact us, before and after you buy.

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