Support
Contact Us
Questions before buying, help with an order, warranty support or parts fitment.
REQUIRED BEFORE LAUNCH: Still required: your published business hours and the response time you can consistently meet.
Talk to us
Telephone: +1 (213) 657-0405
Email: Info@rayelectricbikes.com
Address: Pedego Electric Bikes Irvine, 3800 Barranca Parkway, Suite J, Irvine, CA 92606, United States
Business hours: REQUIRED BEFORE LAUNCH
Expected response time: REQUIRED BEFORE LAUNCH — publish only a target you can consistently meet.
Before you write
- Order questions: have your order number ready.
- Parts fitment: tell us the exact model and model year.
- Warranty: include photos or video of the issue where possible.
- Returns: read the Return and Refund Policy first.
Order status is also available on the Track Your Order page.